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Everything you want to know
before you try it.

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The product
What makes the KneeRest Pro different from a regular pillow between the knees?
Most knee pillows rely on you staying perfectly still. The KneeRest Pro has an adjustable leg strap that wraps around your thigh and holds the pillow in place even when you roll over. That is the part that makes the difference — it stays put all night, not just for the first hour.
What is the KneeRest Pro made from?
High-density contoured memory foam with a removable, machine-washable cover. The foam is designed to hold its shape — it will not collapse or flatten the way cheaper foam does after a few weeks of use.
Will it work if I move around a lot during sleep?
That is exactly what the adjustable leg strap is for. It keeps the pillow positioned correctly between your knees even when you shift position during the night. 96% of customers who try it keep it — most tell us the strap is the reason.
Is the CerviRest Pro right for me if I sleep on my back?
The CerviRest Pro is designed with a dual-height profile — a lower lobe for back sleepers and a higher lobe for side sleepers. Most customers find their position naturally over the first few nights as the foam adapts to their preferred sleeping posture.
Results & experience
How quickly will I notice a difference?
Most customers notice something within the first 3 to 5 nights. The full experience tends to settle over 2 to 3 weeks as your body adjusts to sleeping in a better-supported position. That is why we offer the 30-night guarantee — it gives you enough time to properly experience it.
Is the CerviRest Pro safe if I have a neck or spine condition?
The CerviRest Pro is a sleep support product, not a medical device. If you have a diagnosed condition or have been advised by a healthcare professional about your neck or spine, we recommend checking with them before use. Most customers find it comfortable from the first night — but your provider knows your situation best.
I sleep with a partner. Will it disturb them?
No. The KneeRest Pro sits between your knees and stays there. The CerviRest Pro replaces your existing pillow. Neither product takes up additional space in the bed or creates any noise or movement that would affect a partner.
Shipping
How much does shipping cost?
Shipping is free on all Australian orders, always. No minimum spend required.
How long will delivery take?
Orders are dispatched within 24 hours on business days. Delivery typically takes 3 to 7 business days depending on your location within Australia.
Do you ship internationally?
Currently we ship within Australia only. We are working on international shipping and will announce when it becomes available.
Guarantee & returns
How does the 30-night guarantee work?
Sleep on it for 30 nights. If you do not wake up feeling more supported and rested, contact us and we will refund every cent. You do not need to return the product. No questions asked.
Why do I get to keep the product if I claim a refund?
Because we believe in the product and we believe you gave it a genuine try. Shipping a return adds cost and friction for everyone — we would rather you keep it and tell a friend honestly than go through a returns process. 96% of customers keep it. For the 4% who do not, we just want to make it right.
What if my order arrives damaged?
Contact us within 7 days of delivery with a photo and we will send a replacement immediately at no cost to you.
Care & use
How do I wash the cover?
Remove the cover and machine wash it on a gentle cycle in cold water. Tumble dry on low or air dry. Do not wash the foam insert — spot clean only with a damp cloth and mild detergent if needed.
How should I position the KneeRest Pro?
Lie on your side and place the pillow between your knees so that your knees are stacked and level with your hips. Wrap the adjustable leg strap around your upper thigh and fasten it comfortably — firm enough to hold but not tight. Most customers find their natural placement within the first two nights.
How long will the foam last?
The high-density foam is built to hold its shape with regular nightly use. Unlike standard foam pillows that compress and flatten within weeks, the KneeRest Pro and CerviRest Pro are designed for long-term use. If you ever feel the foam has lost its support, contact us.
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