Frequently asked questions

Shipping is free on every NUALIGNO order, with no minimum. The price you see at checkout is the price you pay.

Most orders arrive within 5 to 8 business days. You will get a tracking link by email the moment your order is on its way.

Yes. As soon as your order ships, we email you a tracking link so you can follow it right to your door.

Both are NUALIGNO memory foam pillows, but they support different parts of your body. The Somni Pillow is our dual-height head and neck contour: one pillow with a high side (4.7 in) for side sleepers and a low side (3.5 in) for back sleepers, so you flip it to match how you are lying. It uses CertiPUR-US certified foam and an OEKO-TEX certified, machine washable cover.

The Drift Pillow is our contoured leg pillow for side sleepers. Its ergonomic shape sits comfortably between your thighs to cushion your legs and encourage a balanced, natural position through the night, and an adjustable leg strap keeps it in place while you move. It comes with a removable, washable bamboo-blend cover.

Many people use the two together: the Somni under the head, the Drift between the knees.

If you want head and neck support with a choice of two heights, the Somni Pillow is the fit. If you sleep on your side and want to cushion your legs and keep them comfortably positioned through the night, choose the Drift Pillow.

Side sleepers who want both often pair them: the Somni under the head and the Drift between the knees. Still unsure? Reach out before you order and we will help you choose.

Every NUALIGNO pillow comes with a 30-day return window. If it is not right for you, contact us within 30 days of delivery and we will make it right.

Email our team with your order number and a quick note, and we will walk you through the steps. No need to explain yourself at length.

Once your return is confirmed, we issue your refund to the original payment method, usually within a few business days.

Many people feel more supported the very first night. Because everyone sleeps a little differently, give yourself about a week to settle in and let your body get used to the new support.

It can. A supportive pillow feels different from an old, flattened one, and most people adjust within a night or two. Resting on it consistently helps your body settle into a more neutral position.

Yes. Our pillows are medium-firm by design so they hold their shape and keep supporting you through the night rather than sinking flat. The feel softens slightly as the foam warms to your body.

NUALIGNO pillows are made to help you feel more supported and rested, so you can wake feeling refreshed. Comfort is personal, so your own experience is what matters most. Please see the note at the bottom of this page.

The cover unzips and is machine washable on a gentle, cold cycle. Air dry it or tumble dry on low. Keep the foam core inside the cover; the foam itself does not go in the wash.

Keep the foam dry. If it needs freshening, spot clean gently and let it air out fully before putting the cover back on. Do not soak or machine wash the foam.

A faint new-foam scent is normal and harmless. Unzip the cover and let the pillow air out in a well ventilated room for a day or two, and it fades.

On the Somni Pillow, choose the high side when you sleep on your side and the low side when you sleep on your back, and flip it freely through the night. On the Drift Pillow, rest it between your thighs while you sleep on your side and adjust the leg strap until it feels secure but not tight.

With normal use and care, high-density memory foam is built to return to its shape night after night instead of compressing flat, so it keeps supporting you far longer than an ordinary pillow.